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Co-managed IT for in-house teams
Already have IT staff? We work alongside them. You decide what we handle: overflow tickets, projects, security, after-hours cover, or just a second opinion from people who've seen a lot since 1987.
What's included
- Help desk overflowWe take routine tickets so your team can focus on bigger work.
- Shared toolsAccess to our monitoring, patching and documentation tools.
- Project capacityExtra hands for migrations, rollouts and upgrades that won't fit around daily support.
- Vacation and after-hours coverSomeone who knows your environment when your IT person is away.
- Security oversightA second set of eyes on your security setup and alerts.
- Escalation supportSenior help with the problems that need deeper experience.
Common questions
Will you replace our IT person?
No. Co-managed IT is built around your team. We fill the gaps they choose.
How do we split the work?
We agree up front on who handles what and write it down, so tickets never fall between the two teams.
Can we change the arrangement later?
Yes. Many clients adjust what we cover as their team changes.
Other services
Not sure where to start?
Get a free IT assessment, or talk it through with us.